Advice & support

If you have been the victim of abuse or threats of violence, Ada Women’s Shelter and Young Women’s Empowerment Centre can offer you different forms of advice, support and information. If you have a friend or family member who is the victim of abuse or you work with such women professionally, you can contact us with your questions and concerns. We will be happy to give you advice, support and information. Practically all contact with us can be kept anonymous. The only exception is if you have been granted a spot in Ada’s emergency shelter by Social Services. You can get in touch with us by email or phone. If we are not able to answer, you can leave a message on our voice mail system and we will get back to you.

You can call our phone lines for support if you need to talk about what you are being, have been or are afraid of being subjected to; for advice and information on your rights and which authorities are obliged to help you; to schedule an appointment for counselling at our counselling centre; or to request a spot in our emergency shelter.

We offer legal advice, where law students can give you information about legal issues and concerns.

If you identify as a girl, you can access our teen chat for girls to talk to us and ask questions – whether big or small – on Sundays between 19:00 and 21:00.

At our counselling centre, you can meet with and talk to an Ada staff member based on your needs. You can talk about your experiences of various forms of abuse and threats, and we can provide information, let you know about other organisations in the community that can also help you, and provide support in your interactions with the police, Social Services and other authorities.