Advice & support

Ada Women’s Shelter and Young Women’s Empowerment Centre has a counselling centre that can offer you different forms of advice, support and information if you are or have been subjected to threats and violence. If you have a friend or family member who is the victim of abuse or you work with such women professionally, you can also contact us with your questions and concerns. We will be happy to give you advice, support and information. You can remain anonymous when you contact us. The only exception is if you were given a spot at Ada’s emergency shelter through Social Services. You can get in touch with us by email or phone. If we are not able to answer, you can leave a message on our voice mail system and we will get back to you.

Call us if you need support and to talk about what you’ve been through. You can also call for advice and information about what rights you have and which authorities are obliged to help you, to make an appointment for counselling at our counselling centre, and apply for a spot at our emergency shelter. We offer legal advice, where law students can give you information about legal issues and concerns.

If you identify as a girl, you can access our teen chat for girls to talk and ask questions – whether big or small. You can chat with us Sundays 19:00–21:00.

At our counselling centre, you can meet with and talk to an Ada staff member based on your needs. You can talk about your experiences of various forms of abuse and threats, and we can give you information, let you know about other organisations in the community that can also help you, and provide support when you contact the police, Social Services and other authorities.